Systems thinking + design

Give me a problem that bridges the digital and physical, the internal and external or the technical and non-technical, and I'm off. I strive for simplicity, continual improvement, clarity, and usability — and I believe our digital tools should do the same. I'm not a pixel magician or a visual design master. I am a persistent advocate for the human reality of users, their contexts and goals.

See me get muppet-level excited about cutting a non-essential screen, copy block or interaction. Close to my heart is the belief that people's time, energy and effort are scarce resources that deserve care and respect.